A recent survey found that nearly 60% of behavioral health, primary care and complex care providers reported that their organization currently offered or had plans to begin offering integrated care to the people they serve – an increase of 7% from 2020.1
As the momentum for delivering integrated, whole-person care increases, clinics across the country are searching for ways to address all pillars of patient health in their services: physical health, mental health, emotional well-being and social well-being — ultimately improving health outcomes for the individual.
Is your clinic looking to offer whole-person, integrated care to the people you serve? Learn how adding engaged, on-site pharmacy care to your list of services can help your patients achieve even more success.
1. Having a pharmacist as an extension of your care team: Nearly 80% of patients see their pharmacist as an integral part of their care team, according to a recent study by Columbia University.2 With an on-site pharmacy, your team members can collaborate closely with an additional team of experts right down the hall. Pharmacists work hand-in-hand with providers to coordinate care and ensure that patients’ health needs are met, both in the clinic and when they’re at home. This collaboration leads to improved patient outcomes and enhances the overall quality of care.3
2. Providing comprehensive medication management: Consumers living with behavioral health and other complex care conditions often have complicated treatment plans. Pharmacists specialize in understanding these regimens in their entirety, ensuring that medications are taken safely and effectively. This comprehensive understanding of a patient’s medication profile can also assist physicians in making sound clinical interventions, as pharmacists can provide insights into how medications prescribed by other providers may interact or affect the patient’s treatment plan. Additionally, on-site pharmacies fill all medications, providing convenience and ensuring that consumers have access to all the medications they need to manage their overall health.
3. Putting patients first: Having a pharmacy on site means offering your patients accessible support and an added touchpoint on their health journey. In addition to providing uninterrupted care, all Genoa pharmacists have completed Mental Health First Aid (MHFA) training. This ensures all pharmacy teams, located on-site in community mental health centers, are equipped to play a critical role in recognizing and addressing mental health issues, ultimately leading to more effective and personalized care.
Hear from leaders like you
Genoa recently hosted a panel-style webinar where leaders from Terros Health, CPC Integrated Health and Southwestern Pennsylvania Human Services, Inc. discuss how consumers benefit from integrated care, tips and tricks to succeed in your clinic offerings and what partnerships must be created to achieve your care goals.
About the author
Genoa Healthcare Vice President of Partnerships and Client Success, Reena Neumann, PharmD, MBA, oversees Genoa’s customer relationships. Along with managing Genoa’s social responsibility, health equity and strategic partnership efforts, Reena is responsible for collaborating and integrating Genoa services into partner operations to deliver whole-person health through a pharmacy perspective.
