News and Insights

The latest news and insights from Genoa Healthcare.

  • Consumer Stories
  • People-first Pharmacy Care

For people in crisis, access to a safe place is critical

Content warning: This post discusses mental illness and substance use. Please call the Suicide and Crisis Lifeline at 988, the Substance Abuse and Mental Health Services Administration’s National Helpline at...

  • Nov 14th, 2024
  • Consumer Stories
  • People-first Pharmacy Care

Genoa pharmacist saves the life of someone she’s never met

Having witnessed the effects of the opioid crisis in her community firsthand, Genoa Healthcare® Pharmacist Kristen Pyland had prepared for the day she’d need to rush into action to aid...

  • Nov 8th, 2024
  • Behavioral Health
  • Consumer Stories
  • People-first Pharmacy Care

Genoa Healthcare® Director of Operations featured in Chain Drug Review’s “Excellence in Pharmacy Practice” profile series

Alicia Garcia Afa, PharmD, RPh, a Genoa Healthcare director of pharmacy operations and previous pharmacist who recently helped a consumer navigate a mental health crisis, was featured in Chain Drug Review’s pharmacy...

  • Oct 23rd, 2024
  • Consumer Stories
  • Partnering with Genoa
  • People-first Pharmacy Care

1,000 consumers stay on their treatment because one Genoa Healthcare pharmacy team stepped up

After a large long-term care pharmacy in Anchorage, Alaska unexpectedly announced its closure earlier this year, patients across the state were left unsure of where they could get the medications...

  • Sep 27th, 2024
  • Consumer Stories
  • Partnering with Genoa

Meeting needs and making days: How Genoa does pharmacy care differently

It’s not often you hear that someone looks forward to a pharmacy visit. But for one Genoa consumer, it’s a day-brightener every time she stops in. Dorothy has used the...

  • Jul 12th, 2024
  • Consumer Stories
  • Partnering with Genoa
  • People-first Pharmacy Care

Partnering with ACT teams to make an even bigger impact

Genoa Healthcare® pharmacist Julie R. has seen firsthand the impact that severe and persistent mental illness can have on a person. For one of her consumers living with schizophrenia, the...

  • May 17th, 2024
  • Consumer Stories
  • People-first Pharmacy Care

National Prevention Week: Genoa pharmacy teams put training into action to support consumers living with substance use disorder

When she heard a woman down the street from her pharmacy became unresponsive after using opioids, Genoa Healthcare® Pharmacist Kristen Pyland leveraged her training and quick thinking to help save...

  • May 14th, 2024
  • Consumer Stories
  • People-first Pharmacy Care

For consumers living with Tardive Dyskinesia, Genoa Healthcare’s Clinical Assistance Program offers personalized support

Tardive Dyskinesia – a neurological disorder linked to prolonged use of antipsychotic medications – impacts over 600,000 individuals each year. Did you know that 50% of consumers taking TD medication...

  • May 1st, 2024
  • Consumer Stories
  • People-first Pharmacy Care

Genoa Pharmacist faces winter snowstorm to deliver consumers’ medications

When Watertown, New York, Pharmacist Meredith Sullivan made the call to close her pharmacy in preparation for an incoming snowstorm on Friday, Dec. 23, she wondered how the pharmacy’s closure...

  • Mar 8th, 2023
  • Consumer Stories
  • People-first Pharmacy Care

Genoa pharmacist provides support after identifying signs of mental health crisis

Pharmacist Angela Hanggi always starts her long-acting injection appointments by asking her consumers how they have been feeling since she last saw them. She was surprised when she was recently...

  • Jan 9th, 2023