News and Insights

The latest news and insights from Genoa Healthcare.

  • Consumer Stories
  • People-first Pharmacy Care

Genoa pharmacist makes connections through music

When Genoa Healthcare® Pharmacist Christine Baker began assisting a rural doctor’s office by administering long-acting injectable treatments at the pharmacy, she met an 18-year-old woman with schizophrenia who touched her...

  • Oct 4th, 2022
  • Consumer Stories
  • People-first Pharmacy Care

Genoa Healthcare® Pharmacists’ Trusting Consumer Relationships Aid in Support for Long-Acting Injectable Treatments

Providing Support for Long-Acting Injectable Treatments When a consumer who had recently been discharged from the hospital came into their Genoa pharmacy to receive a long-acting injectable (LAI) treatment for...

  • Jun 28th, 2022
  • Consumer Stories
  • People-first Pharmacy Care

Genoa pharmacy technician assists family after fire devastates their home

It seemed like a normal day for Pennsylvania Pharmacy Technician Veronica Bennett, until she received a heart-wrenching call from a new consumer’s husband. Their family had just lost everything in...

  • Feb 3rd, 2022
  • Consumer Stories
  • People-first Pharmacy Care

Genoa pharmacist provides support after recognizing warning signs of mental health crisis

Recognizing the Warning Signs When the Genoa Healthcare pharmacy in Eden Prairie, Minnesota, received a call from an upset consumer, both the pharmacist and technician knew something was off.  The...

  • Dec 23rd, 2021
  • Consumer Stories
  • People-first Pharmacy Care

Genoa pharmacist addresses language barriers to health care

A woman recently visited Ramonita Maldonado’s pharmacy in Hartford, Connecticut, on the recommendation of her therapist, who determined that she had not been staying on her medication plan. The woman...

  • Sep 24th, 2021
  • Consumer Stories
  • People-first Pharmacy Care

Small pharmacy makes big COVID-19 vaccine impact

Vaccine Impact News: From Troy, New York The Genoa Healthcare pharmacy located within the Unity House of Troy may be on the small side, but it has made a big...

  • Jul 30th, 2021
  • Consumer Stories
  • People-first Pharmacy Care

Serving our Communities During the Pandemic

An Increased Need for Mental Health Services A recent poll from the Kaiser Family Foundation found that four in 10 U.S. adults reported symptoms of anxiety or depression amid the...

  • May 10th, 2021
  • Consumer Stories
  • People-first Pharmacy Care

A Mission to Provide a Higher Level of Care

“Crossing paths with Arielle happened by chance,” said Genoa Healthcare site manager, Michael L. of Waterbury, Connecticut. It was another bustling day in Michael’s pharmacy when he picked up the...

  • Jan 21st, 2021
  • Consumer Stories
  • People-first Pharmacy Care

Small gestures, big impact

It started out as a normal day at the Lapeer, Michigan, Genoa Healthcare® pharmacy. Soon after opening, however, the pharmacy received a sobering call from a consumer that put everything...

  • Sep 25th, 2020
  • Consumer Stories
  • People-first Pharmacy Care

Small gestures of respect can greatly impact the lives of transgender patients

Treating Transgender Patients with Respect Genoa Healthcare pharmacist Elizabeth Doucette, PharmD, of West Bend, Wisconsin, actively works to make her pharmacy a welcoming and safe environment for individuals who identify...

  • Jun 25th, 2020