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Support for health plans and their members

Cutting costs without compromising care

Genoa partners with insurers and health plans to offer top-quality pharmacy care and clinical services expertise. We provide coordinated, effective and data-driven support to your members with complex, chronic conditions. Whether collaborating on medication management or developing value-based programs, we deliver the highest level of care for your most vulnerable populations.

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Genoa pharmacy services boost adherence to 90%1

Often located in communities with specialized care needs, our pharmacies deliver better outcomes. With medication-adherence rates of more than 90 percent – compared to 50 percent at traditional pharmacies – members using Genoa have 40 percent fewer ER visits and 18 percent fewer hospitalizations. Our dedicated pharmacists, custom packaging, medication reminders, flexible delivery options and prior authorization support make all the difference.

Medication management for at-risk organizations

Our team contracts with at-risk organizations to provide medication management services and technology to more than 5 million members with complex health issues. Most of these individuals have 4 or more chronic diseases, take 10 or more daily medications and accrue $50,000+ in annual medical costs.

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Our clinical services help you achieve the Quadruple Aim

Managing medications can be challenging for members with complex conditions. When members don’t adhere to their medication routine, they can experience issues that lead to poor outcomes and result in higher costs.

Genoa Healthcare can help. Our services are driven by medication optimization. Everything we do focuses on improving outcomes, lowering costs and delivering a better experience.

You can expect more from Genoa

Proprietary analytics

We help you identify those in need of our services.

High-touch engagement

We reach members at the right time with the right care.

One-on-one attention

Our clinical pharmacists build trusted relationships with members.

Data management

We provide dashboard reporting on financial, operational and clinical outcomes.

Nexus Pharmaceutical Care System

Genoa uses the most clinically robust pharmacy care management platform on the market.

Comprehensive medication management

Comprehensive medication management (CMM) is a holistic approach to patient care management that consolidates and coordinates medication therapy. Going beyond medication therapy management, CMM identifies drug therapy problems (DTPs) and collaborates with caregivers to close gaps in care and optimize medication. In addition to reducing hospitalizations, ER visits and other high-cost services, CMM:

  • Fulfills Medicare Part D requirement
  • Requires only one annual medication review
  • Includes multiple follow-ups
  • Offers patient-centered care plans and therapy goals
  • Improves star ratings
  • Increases member satisfaction
  • Lowers total cost of care
Smiling Genoa pharmacy team member